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Patient Neighborhood
In today’s world of advancing technology, patients are frequently disappointed with the lack of convenient means provided to facilitate communication with their physicians, health plans and medical groups. Just as these patients desire for more, medical groups and health plans are growing equally eager to enhance communication with their patients. CERECONS’ Patient Neighborhood addresses these concerns by allowing greater access to patient specific documents, online office visits, and increase the connection between patients and their providers. With this interface, to gather timely feedback for all risk baring entities.
Key Features:
- Clinical alerts and other customized medical reminders are provided on the patient’s unique dashboard
- Patients can review approved referrals download directions to the associated specialist office.
- TPA’s/EPO’s can accept direct reimbursement claims from patients
- New patient documentation and other announcements/newsletters can be distributed through this module
- Doctors can enable electronic communication with patients for online visits or answer routine questions including lab results, appointments, and billing issues
- Visibility to lab and pharmacy data (if available)
- Patient satisfaction surveys and other quality of care measurement tools can be deployed
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