Patient Neighborhood

In today’s highly competitive market, organizations are looking for an edge to increase their patient population and offer superior customer service to providers, all while controlling costs. Patients today expect the availability of online services and many health organizations are experiencing reduced costs when patients participate in their own care online, by accessing a Personal Health Record (PHR). CERECONS Patient Neighborhood empowers the patient with access to test results, prescription information, notifications about preventative test due, clinic specific forms and the ability to communicate with their provider’s office online.

Key Features:

• Clinical alerts and reminders are displayed on the patient’s unique dashboard
• Patients can review approved referrals and get directions to the specialist’s office
• TPAs / EPOs can accept direct reimbursement claims from patients
• New patient admission and other forms can be printed and filled at home, thus avoiding expensive printing and mailing costs
• Announcements and newsletters can be distributed at lower cost
• Online FAQs regarding common topics such as scheduling, billing and lab results reduce phone traffic
• Patients can view their own lab test results and prescription history (if available)
• Connection to patients Electronic Health Record (EHR)

Patient satisfaction surveys and other quality of care measurement tools can be offered at lower cost and with better returns. As a result, the CERECONS Patent Neighborhood can provide the market edge necessary to grow in this economy.

Along with the essential Foundations solution, any CERECONS module can be quickly integrated and deployed. Available modules include: Authorization Management, Claims Management, Clinical Informatics and Reporting Central, and Inpatient Management. Each module incorporates over a decade of clinical and operational feedback from our satisfied customers.

Call (714) 998-0866 x123 if you are interested in learning more or speaking with your peers to validate our products and services.

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